Emergency Care

WHAT TO EXPECT

I. A hospital emergency care center is set up to serve the critically ill and seriously injured patients.

Webster's Dictionary says an emergency is: "an unforeseen situation calling for immediate action; a crisis." 

Examples of emergencies that would be treated in an emergency care center are:

  • heart attacks; 
  • injuries from automobile accidents;
  • accidents that occur at home or at work, or with children at play;
  • falls;
  • poisoning; 
  • burns, emotional distress, and injuries caused by violence. 

Today, many Emergency Care Centers (ECC) have urgent care areas that will treat less critical conditions. This area may be a part of the emergency care center or a separate area.


II. The emergency team is made up of nurses, physicians, and staff who perform laboratory work, X-rays and other important duties. 
This team staffs the department 24 hours a day and is qualified to meet the needs of the emergency patient. 

Speak with your physician, or schedule a consultation with Dr. Kellum in the Medical Specialty Center at Morrow County Hospital.


III. Triage 
Upon your arrival at the emergency care center, you will be seen by a member of our staff who will evaluate your condition and who will assign you to the most appropriate area of the department.

In an emergency care center, it is extremely important that the most acutely ill and injured be seen first.

Creating a record of your visit is needed. You will be asked to sign a consent for your care.

Parental consent or consent of a legal guardian is required for children.

After being evaluated and/or treated, you will be asked for information about yourself, your family, your doctor, and health related information.


IV. Visiting in the ECC

The number of visitors in the emergency treatment area is kept as low as possible.


This gives members of the emergency team sufficient space to perform their duties quickly. In this way, the needs of the patient can be properly met and privacy maintained. However, every effort should be made to keep your loved ones informed as well as allowing them the option to be present and with you.


V. Every effort is made to provide prompt care. 
There are a variety of reasons why you may have to wait. Other patients may be treated ahead of you because of their condition. If you are waiting for a patient, procedures such as X-rays and blood tests take time. Your cooperation and patience are greatly appreciated 


VI. When you leave, you will receive directions to continue your care. 
It is very important that you understand and follow these directions. If you do not understand - ASK! 
Patients are responsible for their own care after they leave the emergency care center.

Patients should also arrange for follow-up appointments as directed in their discharge instructions.


VII. You will receive a bill for the emergency visit. 
In addition, you may be charged for special services, physician services, and supplies.