Patient Safety Information

The care you receive as a patient depends partially on your participation and actions as a patient. In addition to your rights and responsibilities as a patient, you or your significant other(s) have certain responsibilities regarding patient safety.

  • Patients should always ask for help when needed.
  • The bed should be in the "low" position at all times
  • Avoid using bedside stands and other furniture for support.
  • Use the patient call light to get assistance. The nursing staff will respond either by intercom or in person.
  • All electrical appliances and equipment brought in by the patient/resident will have a safety check by maintenance personnel prior to its usage.
  • Permission to use side-rails will be addressed upon admission to units. Individual's specific needs will be considered, i.e., those with impaired judgment.
  • Any spills should be reported for prompt clean up.
  • Report any safety issues related to your care of the physical environment to your physician or any of the hospital staff.
  • Bringing medication from home is discouraged. Please report any medications you have brought with you to your nurse.
  • Name bands are placed on all patients. Each caregiver should check your name before performing any procedure or giving any medication.
  • Based on the type of surgery or procedure you are having, the physician who will perform your surgery/procedure (or another member of the healthcare team) will mark the correct location on your body on which your procedure is to be performed.
  • be informed about any experimental, research or educational activities that are involved in their treatment including any alternative or the right to refuse to participate in these activities.
  • Expect reasonable assistance with discharge planning to an appropriate continuum of care at different settings, services and care levels.
  • Be informed of hospital policies and procedures that address the procurement and donation of organs to local agencies. 
  • Be informed of hospital policies and practices that relate to patient care, treatment, and responsibilities. Patients have the right to be informed of available resources for access to protective services, resolving disputes,
    grievances, conflicts, or dilemmas regarding care decisions including
    an ethics committee. 
  • Have communication restrictions (i.e., limitations on phone use) evaluated for therapeutic effectiveness with the patient/family prior to implementation.